Legal

397pk Terms and Conditions — Platform Rules for Pakistan Players

These Terms and Conditions set out the rules that apply when you use 397pk. They cover account eligibility, deposits and withdrawals in PKR, bonus terms, responsible gaming obligations and how disputes are handled. Please read them before registering.

Last updated: January 2026

What These Terms Cover at a Glance

The full terms follow below. These cards summarise the six areas that players most commonly ask about.

Eligibility — 18+ Only

You must be at least 18 years old to register and use 397pk. One account per person. Providing false information during registration will result in account closure and forfeiture of any balance.

Deposits & Withdrawals in PKR

All transactions are in Pakistani Rupees. Deposits via JazzCash, Easypaisa, Raast, bank transfer or card must originate from accounts registered in your own name.

Bonus & Promotion Rules

Bonuses come with wagering requirements. Attempting to abuse promotions, using multiple accounts to claim the same bonus or other fraudulent activity will result in bonus removal and possible account suspension.

Account Security

You are responsible for keeping your login credentials private. 397pk will never ask for your password via email or chat. Report any unauthorised access to your account immediately via support.

Responsible Gaming

Self-exclusion, deposit limits and session time tools are available to all players. Players showing signs of problem gambling may have restrictions applied at 397pk's discretion.

Prohibited Conduct

Fraud, collusion, use of bots or any software that exploits game mechanics is strictly prohibited. Accounts found in violation will be closed and balances forfeited without appeal.

1. Acceptance of Terms

By accessing, registering on or using the 397pk platform at 397pk.pro, you confirm that you have read, understood and agree to be bound by these Terms and Conditions in their entirety. These terms form the complete agreement between you (the player) and 397pk and govern all use of the platform including the website, mobile app, games, sports betting section, deposits, withdrawals and all promotional offers.

If you do not agree with any part of these terms, you should not register or continue using the platform. Your continued use of 397pk after any update to these terms constitutes your acceptance of the revised version.

Plain English summary: Using 397pk means you agree to these rules. If anything changes, we will let you know — continuing to use the platform after that means you accept the update.

2. Eligibility

To register and use 397pk you must meet all of the following conditions at all times:

  • You must be at least 18 years of age. 397pk is strictly an adult entertainment platform. We take underage access seriously and reserve the right to request age verification documents at any time.
  • You must be registering and playing as an individual, in your own name, for personal entertainment purposes only.
  • You must not be acting as an agent or representative of any third party, company or organisation.
  • You must not be a current employee, contractor, officer or close family member of an employee of 397pk or any of its affiliated service providers.
  • You acknowledge that online gaming may be subject to local laws in your jurisdiction and you accept sole responsibility for determining whether your use of the platform is lawful in your location.
Age verification: 397pk reserves the right to request government-issued ID documents to verify age at any stage. Accounts where age cannot be confirmed will be suspended and any balance withheld pending verification.

3. Account Registration

Each player is permitted to hold one account only on 397pk. Creating multiple accounts — whether under the same name, different names or using different payment methods — is a violation of these terms and will result in all associated accounts being closed.

When registering you must provide accurate, current and complete information. This includes your real name, date of birth, contact details and payment information. Providing false or misleading registration information is grounds for immediate account closure and forfeiture of any balance held.

You are responsible for maintaining the confidentiality of your login credentials. 397pk will not be responsible for any loss arising from unauthorised access to your account where you have shared your credentials or failed to keep them secure. If you suspect your account has been accessed without your authorisation, contact support immediately.

Accounts may be subject to KYC (Know Your Customer) verification. 397pk may request identity documents, address proof or payment method verification at any time. Withdrawals may be held until verification is satisfactorily completed.

4. Deposits & Payments

All deposits on 397pk are processed in Pakistani Rupees (PKR). No foreign currency conversion is applied. The platform accepts deposits via the following methods:

  • JazzCash mobile wallet
  • Easypaisa mobile wallet
  • Raast instant bank transfer
  • Standard bank transfer (IBFT)
  • Debit and credit cards (Visa, Mastercard)
  • Other supported mobile wallets as displayed in the deposit section

Deposits must be made from a payment account registered in your own name. Third-party deposits — that is, payments made from an account that does not belong to the registered 397pk account holder — are not permitted. Deposits identified as coming from a third-party account may be frozen pending investigation.

The minimum deposit amount is PKR 500 for most payment methods and PKR 1,000 for bank transfers. These figures may change from time to time and the current minimum will always be displayed in the deposit section of your account.

397pk charges no deposit fees. Any transaction charges applied are levied by the payment provider (for example, JazzCash or your bank) and are outside 397pk's control.

All deposit transactions are encrypted. 397pk does not store your full card details or wallet PINs on its servers.

5. Withdrawals

Withdrawal requests are processed to the same payment method used for deposits wherever possible, in accordance with standard anti-money-laundering practice. Withdrawals to a different method may require additional verification.

Before a withdrawal is processed, 397pk may require:

  • Identity verification (copy of CNIC or other government-issued ID)
  • Proof of payment method ownership (screenshot of wallet or bank account showing your name)
  • Confirmation that all active wagering requirements attached to bonuses have been met

Withdrawals are processed during normal business hours. Processing times vary by payment method. JazzCash, Easypaisa and Raast withdrawals are typically faster than bank transfers. The current estimated processing times are shown in your account's withdrawal section.

397pk reserves the right to delay any withdrawal where fraud, money laundering, bonus abuse or a violation of these terms is suspected, pending investigation. If a violation is confirmed, the withdrawal may be refused and the account closed.

Minimum withdrawal amounts apply and are shown in the withdrawal section of your account at the time of the request.

6. Bonuses & Promotions

From time to time 397pk offers bonuses, free spins, cashback offers and other promotions to registered players. All promotions are subject to specific terms which will be stated in the promotion details. The general rules below apply to all bonuses unless a specific promotion states otherwise:

  • Bonuses are credited to your account as bonus balance, separate from your real money balance, unless stated otherwise.
  • All bonuses are subject to a wagering requirement — the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The wagering requirement for each promotion is stated in the promotion's terms.
  • Each promotion is available once per player, per household and per IP address, unless specifically stated as a recurring offer.
  • Bonuses may not be transferred, sold or converted to cash at their face value — they can only be used for gameplay and converted to withdrawable funds by meeting the wagering requirement.
  • If you request a withdrawal before completing the wagering requirement, any active bonus balance and associated winnings will be forfeited.
  • 397pk reserves the right to modify, suspend or cancel any promotion at any time without prior notice where fraud, system error or abuse is detected.
Bonus abuse: Using multiple accounts to claim the same bonus, making deposits purely to trigger a bonus with no genuine intent to play, or any other form of bonus manipulation will result in bonus removal, account closure and forfeiture of any balance.

7. Game Rules

All games available on the 397pk platform — including slots, live casino, fish games, table games and sports betting — are operated using certified Random Number Generator (RNG) systems and/or live feeds from established providers. Return to Player (RTP) percentages are set by the game providers and are available in the relevant game information panels.

In the event of a disconnection or technical failure during a game round, the outcome of any in-progress round will be determined according to the provider's system records. 397pk will not be held liable for disconnections caused by the player's internet connection, device failure or power outage.

Sports betting markets and odds are set at 397pk's discretion. Bets accepted in error (for example, at clearly incorrect odds due to a technical error) may be voided. Live in-play bets are subject to the rules of the specific market and sport, including settlement rules for weather interruptions, player injuries and match abandonments.

Winnings are credited to your account balance following the settlement of each game round or sporting event. For cricket and other sports, settlement follows official result confirmation from the relevant governing body.

8. Prohibited Conduct

The following are strictly prohibited on 397pk and will result in immediate account suspension, balance forfeiture and permanent ban:

  • Registering more than one account, regardless of the name or payment method used
  • Using bots, scripts, automated software or any tool designed to gain an unfair advantage in games or sports betting
  • Colluding with other players in any game — sharing cards, strategies or account access
  • Exploiting software bugs, glitches or errors in games or the platform — any winnings derived from a known error may be voided
  • Attempting to launder money through the platform by depositing funds and withdrawing without genuine gameplay
  • Using another person's payment account for deposits or attempting to receive withdrawals to a third-party account
  • Fraudulent chargebacks — disputing legitimate transactions with your payment provider after using the funds on the platform
  • Any form of abuse, threats or harassment directed at 397pk staff or other players via any channel

397pk cooperates with relevant authorities in cases involving financial crime and will share transaction and account data where required by law.

9. Responsible Gaming

397pk is committed to promoting responsible gaming. Gaming should be an enjoyable entertainment activity for adults — it is not a source of income and should never be used to resolve financial problems.

The following tools are available to all registered players:

  • Deposit limits: Set daily, weekly or monthly PKR deposit caps through your account settings.
  • Session time reminders: Configure time alerts so you are notified when you have been active for a specified period.
  • Self-exclusion: Apply for a temporary or permanent self-exclusion through the Responsible Gaming page. During self-exclusion, your account will be suspended and you will not be able to register a new account using the same identity.
  • Reality checks: Opt in to periodic pop-up reminders showing your session time and net position.

If you feel that your gambling is becoming problematic, we encourage you to use the self-exclusion tool and seek support from appropriate counselling resources. Do not increase your deposits or bets to chase losses — if your session budget is spent, stop. Visit the Responsible Gaming page for full details on all available tools.

18+ only. If you believe someone under the age of 18 is accessing 397pk, please contact support immediately. We take underage access extremely seriously.

10. Intellectual Property

All content on the 397pk platform — including the website, mobile app, game content, graphics, text, logos, interface design and software — is the intellectual property of 397pk or its licensors and is protected by applicable copyright and intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, reverse-engineer, frame, scrape or otherwise exploit any part of the platform or its content without express written permission from 397pk.

Game content including titles, artwork and mechanics belongs to the respective game providers and is used under licence by 397pk. Any unauthorised use of third-party game content is a violation of that provider's intellectual property rights.

11. Limitation of Liability

397pk provides the platform on an "as is" basis. While we work to maintain uptime, security and game integrity, we do not guarantee that the platform will be error-free, uninterrupted or free from technical issues at all times.

To the maximum extent permitted by applicable law, 397pk's liability to any player is limited to the balance held in that player's account at the time of the relevant event. 397pk will not be liable for:

  • Loss of opportunity, anticipated winnings or profits that did not materialise
  • Loss resulting from internet disconnection, device failure or power outage on the player's side
  • Loss arising from a player's failure to comply with these terms
  • Any indirect, consequential or punitive damages

Players are responsible for ensuring they have the legal right to access online gaming platforms in their jurisdiction. 397pk does not provide legal advice and players should seek independent guidance if uncertain about their local laws.

12. Account Suspension & Closure

397pk reserves the right to suspend, restrict or permanently close any account at any time, with or without prior notice, if:

  • A violation of these Terms and Conditions is detected or reasonably suspected
  • Fraudulent activity, identity misrepresentation or financial crime is suspected
  • A self-exclusion request is received
  • Age or identity verification cannot be satisfactorily completed
  • The account has been inactive for an extended period (as defined in our dormant account policy)
  • We are required to do so by applicable law or regulatory obligation

Where an account is closed due to a verified terms violation, any balance in the account may be forfeited. Where an account is closed for reasons other than a violation, any verified real money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player via the original payment method following verification.

13. Amendments to These Terms

397pk may update these Terms and Conditions at any time. When material changes are made, registered players will be notified by email or an in-platform notification. The updated terms will be published on this page with a revised "last updated" date.

Your continued use of the 397pk platform after the notification period constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you should stop using the platform and contact support to arrange the withdrawal of any verified real money balance.

We recommend reviewing this page periodically so you are always aware of the current version of the terms that apply to your use of 397pk.

14. Contact

If you have any questions about these Terms and Conditions, your account, a transaction or any aspect of the 397pk platform, please contact the support team. The support team is available around the clock and can be reached via the contact details displayed in your account dashboard.

For responsible gaming enquiries, self-exclusion requests or concerns about another player's account, please visit the Responsible Gaming page for dedicated guidance and contact options.

For general platform enquiries, visit the FAQ page where the most common questions are answered in detail.

Support contact: [email protected] — available 24 hours a day, 7 days a week.

Understood the Rules? Join 397pk Today

Registration takes under two minutes. Deposit in PKR via JazzCash, Easypaisa or your bank — and the full game lobby is open immediately.

18+ only. These terms apply to all registered accounts. By registering you confirm you have read and agreed to these Terms and Conditions.